MyOwn Tel

All Systems Operational

About This Site

At MyOwn Tel, we are committed to keeping your business connected. This page provides real-time updates on network performance, planned maintenance, and any service disruptions.

If you're experiencing an issue that isn't listed here, our support team is ready to assist. Visit our Support Centre - https://support.myowntel.net.au - to log a ticket or get in touch with our team. Alternatively, you can call us on 133 002.

For additional network status tracking, visit the following links:
nbn co network status and outages: https://www.nbnco.com.au/support/network-status
Opticomm network status and outages: https://online.telco.opticomm.com.au/network

Internet Operational
NBN Operational
Opticomm Operational
VostroNet Operational
ACG Operational
Vision Network Operational
Voice Operational
Portals Operational
QLD - Internet Services Operational
90 days ago
99.99 % uptime
Today
QLD - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
QLD - NBN Operational
90 days ago
99.98 % uptime
Today
QLD - Opticomm Operational
90 days ago
100.0 % uptime
Today
QLD - Vision Operational
90 days ago
100.0 % uptime
Today
QLD - Vostronet Operational
90 days ago
100.0 % uptime
Today
NSW - Internet Services Operational
90 days ago
99.8 % uptime
Today
NSW - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
NSW - NBN Operational
90 days ago
99.75 % uptime
Today
NSW - Opticomm Operational
90 days ago
99.75 % uptime
Today
NSW - Vision Operational
90 days ago
99.75 % uptime
Today
NSW - Vostronet Operational
90 days ago
99.75 % uptime
Today
ACT - Internet Services Operational
90 days ago
99.8 % uptime
Today
ACT - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
ACT - NBN Operational
90 days ago
99.75 % uptime
Today
ACT - Opticomm Operational
90 days ago
99.75 % uptime
Today
ACT - Vision Operational
90 days ago
99.75 % uptime
Today
ACT - Vostronet Operational
90 days ago
99.75 % uptime
Today
VIC - Internet Services Operational
90 days ago
99.97 % uptime
Today
VIC - ACG Broadband Operational
90 days ago
99.99 % uptime
Today
VIC - NBN Operational
90 days ago
99.89 % uptime
Today
VIC - Opticomm Operational
90 days ago
99.99 % uptime
Today
VIC - Vision Operational
90 days ago
100.0 % uptime
Today
VIC - Vostronet Operational
90 days ago
100.0 % uptime
Today
TAS - Internet Services Operational
90 days ago
99.97 % uptime
Today
TAS - ACG Broadband Operational
90 days ago
99.99 % uptime
Today
TAS - NBN Operational
90 days ago
99.89 % uptime
Today
TAS - Opticomm Operational
90 days ago
99.99 % uptime
Today
TAS - Vision Operational
90 days ago
100.0 % uptime
Today
TAS - Vostronet Operational
90 days ago
100.0 % uptime
Today
SA - Internet Services Operational
90 days ago
99.97 % uptime
Today
SA - ACG Broadband Operational
90 days ago
99.99 % uptime
Today
SA - NBN Operational
90 days ago
99.89 % uptime
Today
SA - Opticomm Operational
90 days ago
99.99 % uptime
Today
SA - Vision Operational
90 days ago
100.0 % uptime
Today
SA - Vostronet Operational
90 days ago
100.0 % uptime
Today
WA - Internet Services Operational
90 days ago
100.0 % uptime
Today
WA - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
WA - NBN Operational
90 days ago
100.0 % uptime
Today
WA - Opticomm Operational
90 days ago
100.0 % uptime
Today
WA - Vision Operational
90 days ago
100.0 % uptime
Today
WA - Vostronet Operational
90 days ago
100.0 % uptime
Today
NT - Internet Services Operational
90 days ago
100.0 % uptime
Today
NT - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
NT - NBN Operational
90 days ago
100.0 % uptime
Today
NT - Opticomm Operational
90 days ago
100.0 % uptime
Today
NT - Vision Operational
90 days ago
100.0 % uptime
Today
NT - Vostronet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned Maintenance Notification 23/02/2026 11:30 PM AEDT #CM1341199 Feb 23, 2026 22:30 - Feb 24, 2026 01:30 AEST

MyOwn Tel will be performing maintenance to improve network performance and stability. Intermittent connectivity to the MyOwn Tel network will be experienced while maintenance is ongoing.

Maintenance Window:
Start: 23/02/2026 11:30 PM AEDT
End: 24/02/2026 02:30 AEDT
Expected Downtime: Up to 30 minutes

Affected Services:
-Opticomm Subscribers in NSW/ACT

An email has been sent to customers with impacted services detailing the maintenance.

If your service doesn't restore after the given window has passed, please reboot your network connectivity device. Please contact MyOwn Tel should services not restore following a reboot on 133 002 or via ticket at https://support.myowntel.net.au

MyOwn Tel apologises for any inconvenience and thanks you for your patience.

Posted on Feb 05, 2026 - 16:11 AEST
Feb 7, 2026

No incidents reported today.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Resolved - This incident has been resolved.

If you are still experiencing issues, please reboot your router. Please contact MyOwn Tel if services are not restored following a reboot on 133 002 or via ticket at https://support.myowntel.net.au

Jan 30, 05:17 AEST
Monitoring - Engineers have identified the underlying issue and implemented a fix.

Service connectivity has been restored, and systems are now operating as expected. We will continue to monitor performance and stability.

If you are still experiencing issues, please reboot your router. Please get in touch with MyOwn Tel if services are not restored following a reboot on 133 002 or via ticket at https://support.myowntel.net.au

Jan 29, 15:24 AEST
Investigating - MyOwnTel is currently aware of an unplanned network disruption impacting a subset of NBN and Opticomm services in VIC, SA and TAS. Our engineering team is currently investigating the issue and will have more information as it becomes available.

Disruption Start Time: 29/01/2026 4:00 PM AEDT
Affected Location and Community: A subset of NBN and Opticomm services in VIC, SA and TAS
Impact of Disruption: Intermittent Connectivity
Next expected update: 17:00 PM AEDT

We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Jan 29, 15:24 AEST
Jan 29, 2026
Resolved - This incident has been resolved.

If you are still experiencing issues, please reboot your router. Please contact MyOwn Tel if services are not restored following a reboot on 133 002 or via ticket at https://support.myowntel.net.au

Jan 29, 15:54 AEST
Monitoring - Engineers have identified the underlying issue and implemented a fix.

Service connectivity has been restored, and systems are now operating as expected. We will continue to monitor performance and stability.

If you are still experiencing issues, please reboot your router. Please contact MyOwn Tel if services are not restored following a reboot on 133 002 or via ticket at https://support.myowntel.net.au

Jan 29, 09:39 AEST
Investigating - MyOwnTel is currently aware of an unplanned network disruption impacting a subset of NBN services in QLD. Our engineering team is currently investigating the issue and will have more information as it becomes available.

Disruption Start Time: 29/01/2026 7:28 AM AEST
Affected Location and Community: A subset of NBN services in QLD
Impact of Disruption: Intermittent Connectivity
Next expected update: 9:00 AM AEST

We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Jan 29, 08:41 AEST
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.