All Systems Operational

About This Site

At MyOwn Tel, we are committed to keeping your business connected. This page provides real-time updates on network performance, planned maintenance, and any service disruptions.

If you're experiencing an issue that isn't listed here, our support team is ready to assist. Visit our Support Centre - https://support.myowntel.net.au - to log a ticket or get in touch with our team. Alternatively, you can call us on 133 002.

For additional network status tracking, visit the following links:
nbn co network status and outages: https://www.nbnco.com.au/support/network-status
Opticomm network status and outages: https://online.telco.opticomm.com.au/network

Internet Operational
NBN Operational
Opticomm Operational
VostroNet Operational
ACG Operational
Vision Network Operational
Voice Operational
Portals Operational
QLD - Internet Services Operational
QLD - ACG Broadband Operational
QLD - NBN Operational
QLD - Opticomm Operational
QLD - Vision Operational
QLD - Vostronet Operational
NSW - Internet Services Operational
NSW - ACG Broadband Operational
NSW - NBN Operational
NSW - Opticomm Operational
NSW - Vision Operational
NSW - Vostronet Operational
ACT - Internet Services Operational
ACT - ACG Broadband Operational
ACT - NBN Operational
ACT - Opticomm Operational
ACT - Vision Operational
ACT - Vostronet Operational
VIC - Internet Services Operational
VIC - ACG Broadband Operational
VIC - NBN Operational
VIC - Opticomm Operational
VIC - Vision Operational
VIC - Vostronet Operational
TAS - Internet Services Operational
TAS - ACG Broadband Operational
TAS - NBN Operational
TAS - Opticomm Operational
TAS - Vision Operational
TAS - Vostronet Operational
SA - Internet Services Operational
SA - ACG Broadband Operational
SA - NBN Operational
SA - Opticomm Operational
SA - Vision Operational
SA - Vostronet Operational
WA - Internet Services Operational
WA - ACG Broadband Operational
WA - NBN Operational
WA - Opticomm Operational
WA - Vision Operational
WA - Vostronet Operational
NT - Internet Services Operational
NT - ACG Broadband Operational
NT - NBN Operational
NT - Opticomm Operational
NT - Vision Operational
NT - Vostronet Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 19, 2026

No incidents reported today.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

Resolved - This incident has been resolved.

Upstream Engineers have identified the underlying issue and implemented a fix.

Service connectivity has been restored at around 3:00 PM AEST, and systems are now operating as expected. We will continue to monitor performance and stability.

If you are still experiencing issues, please reboot your router. If services do not restore after a reboot, please contact MyOwnTel on 133 002 or lodge a ticket at https://support.myowntel.net.au.

Sep 17, 15:38 AEST
Identified - The issue has been identified and a fix is being implemented.
Sep 17, 15:18 AEST
Update - A fibre break has been identified as the cause and teams are working on narrowing down the exact location of the break. No ETR at this stage.
Sep 17, 15:17 AEST
Investigating - MyOwnTel is currently aware of an unplanned network disruption impacting NBN subscribers connecting via the GOODNA POI QLD. The NBN engineering team is currently investigating the issue and will have more information as it becomes available.

Disruption Start Time: 17/09/2026 12:25 PM AEST
Affected Location and Community: NBN Subscribers connecting via the GOODNA POI QLD
Impact of Disruption: Loss of Connectivity

We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Sep 17, 13:32 AEST

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.