MyOwn Tel

All Systems Operational

About This Site

At MyOwn Tel, we are committed to keeping your business connected. This page provides real-time updates on network performance, planned maintenance, and any service disruptions.

If you're experiencing an issue that isn't listed here, our support team is ready to assist. Visit our Support Centre - https://support.myowntel.net.au - to log a ticket or get in touch with our team. Alternatively, you can call us on 133 002.

For additional network status tracking, visit the following links:
nbn co network status and outages: https://www.nbnco.com.au/support/network-status
Opticomm network status and outages: https://online.telco.opticomm.com.au/network

Uptime over the past 90 days. View historical uptime.
Internet Operational
NBN Operational
Opticomm Operational
VostroNet Operational
ACG Operational
Vision Network Operational
Voice Operational
Portals Operational
QLD - Internet Services Operational
90 days ago
100.0 % uptime
Today
QLD - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
QLD - NBN Operational
90 days ago
100.0 % uptime
Today
QLD - Opticomm Operational
90 days ago
100.0 % uptime
Today
QLD - Vision Operational
90 days ago
100.0 % uptime
Today
QLD - Vostronet Operational
90 days ago
100.0 % uptime
Today
NSW - Internet Services Operational
90 days ago
99.8 % uptime
Today
NSW - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
NSW - NBN Operational
90 days ago
99.75 % uptime
Today
NSW - Opticomm Operational
90 days ago
99.75 % uptime
Today
NSW - Vision Operational
90 days ago
99.75 % uptime
Today
NSW - Vostronet Operational
90 days ago
99.75 % uptime
Today
ACT - Internet Services Operational
90 days ago
99.8 % uptime
Today
ACT - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
ACT - NBN Operational
90 days ago
99.75 % uptime
Today
ACT - Opticomm Operational
90 days ago
99.75 % uptime
Today
ACT - Vision Operational
90 days ago
99.75 % uptime
Today
ACT - Vostronet Operational
90 days ago
99.75 % uptime
Today
VIC - Internet Services Operational
90 days ago
99.97 % uptime
Today
VIC - ACG Broadband Operational
90 days ago
99.99 % uptime
Today
VIC - NBN Operational
90 days ago
99.89 % uptime
Today
VIC - Opticomm Operational
90 days ago
99.99 % uptime
Today
VIC - Vision Operational
90 days ago
100.0 % uptime
Today
VIC - Vostronet Operational
90 days ago
100.0 % uptime
Today
TAS - Internet Services Operational
90 days ago
99.97 % uptime
Today
TAS - ACG Broadband Operational
90 days ago
99.99 % uptime
Today
TAS - NBN Operational
90 days ago
99.89 % uptime
Today
TAS - Opticomm Operational
90 days ago
99.99 % uptime
Today
TAS - Vision Operational
90 days ago
100.0 % uptime
Today
TAS - Vostronet Operational
90 days ago
100.0 % uptime
Today
SA - Internet Services Operational
90 days ago
99.97 % uptime
Today
SA - ACG Broadband Operational
90 days ago
99.99 % uptime
Today
SA - NBN Operational
90 days ago
99.89 % uptime
Today
SA - Opticomm Operational
90 days ago
99.99 % uptime
Today
SA - Vision Operational
90 days ago
100.0 % uptime
Today
SA - Vostronet Operational
90 days ago
100.0 % uptime
Today
WA - Internet Services Operational
90 days ago
99.95 % uptime
Today
WA - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
WA - NBN Operational
90 days ago
99.78 % uptime
Today
WA - Opticomm Operational
90 days ago
100.0 % uptime
Today
WA - Vision Operational
90 days ago
100.0 % uptime
Today
WA - Vostronet Operational
90 days ago
100.0 % uptime
Today
NT - Internet Services Operational
90 days ago
100.0 % uptime
Today
NT - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
NT - NBN Operational
90 days ago
100.0 % uptime
Today
NT - Opticomm Operational
90 days ago
100.0 % uptime
Today
NT - Vision Operational
90 days ago
100.0 % uptime
Today
NT - Vostronet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 12, 2025
Unplanned Outage Notification 11/12/2025 03:15 PM AEST - NSW/ACT Subscribers
Resolved - Engineers identified the issue on our Border Network Gateway and rectified it overnight.

Monitoring confirms that services have remained stable since restoration at 1:20 AM AEDT. We are now marking this incident as resolved.

If you experience any further issues, please don't hesitate to reach out to our support team for assistance.

Thank you for your patience and understanding.
Dec 12, 08:38 AEST
Update - Engineers identified the issue on our Border Network Gateway and rectified it overnight.

Monitoring confirms that services have remained stable since restoration at 1:20 AM AEDT. We are now marking this incident as resolved.

If you experience any further issues, please don't hesitate to reach out to our support team for assistance.

Thank you for your patience and understanding.
Dec 12, 08:38 AEST
Investigating - We are aware of an issue impacting a subset of subscriber services in the NSW + ACT region.

Engineers are currently investigating the issue. More updates to follow.
Dec 11, 15:02 AEST
Dec 11, 2025
Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Emergency Maintenance Notification 04/12/2025 00:00 AEDT #1305614-1
Completed - The scheduled maintenance has been completed.
Dec 5, 03:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 23:00 AEST
Scheduled - MyOwn Tel will be performing maintenance to improve network performance and stability. Intermittent connectivity to the MyOwn Tel network will be experienced while maintenance is ongoing.

Maintenance Window:
Start: 04/12/2025 00:00 AEDT
End: 04/12/2025 04:00 AEDT
Expected Downtime: Up to 30 minutes

Affected Services:
-NBN Services in ACT/NSW
-Opticom Services in ACT/NSW
-Vostronet Services in ACT/NSW
-Vision Services in ACT/NSW

An email has been sent to customers with impacted services detailing the maintenance.

If your service doesn't restore after the given window has passed, please reboot your network connectivity device. Please contact MyOwn Tel should services not restore following a reboot on 133 002 or via ticket at https://support.myowntel.net.au

MyOwn Tel apologises for any inconvenience and thanks you for your patience.
Nov 28, 10:24 AEST
Dec 4, 2025
Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

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