MyOwn Tel will be performing maintenance to improve network performance and stability. Intermittent connectivity to the MyOwn Tel network will be experienced while maintenance is ongoing.
Window Start Date/Time: 06/11/2025 00:00 AEST Window End Date/Time: 06/11/2025 04:00 AEST Expected Downtime: Up to 60 minutes Affected Services: -QLD Vision Services -NBN Services at Bundamba, Goodna and Ipswich POIs -ACG Services at 111 Quay
An email has been sent to customers with impacted services detailing the maintenance.
If your service doesn't restore after the given window has passed, please reboot your network connectivity device. Please contact MyOwn Tel should services not restore following a reboot on 133 002 or via ticket at https://support.myowntel.net.au
MyOwn Tel apologises for any inconvenience and thanks you for your patience.
Posted Oct 10, 2025 - 15:39 AEST
This scheduled maintenance affects: QLD - Internet Services (QLD - ACG Broadband, QLD - NBN, QLD - Vision).